Customer Care

Help Center

Why are my lights not cutting on with the Intelligent Video Activity Notification?

CPI Security -

Check your app and make sure you are not receiving any current errors from that particular light device. Check the “Light Automation” settings within the actual rule setting. Make sure a light device is selected with a checkmark. Make sure an event is selected. This event can be when a person, animal, or vehicle is detected. Check the time frame restrictions.

Was this article helpful?
0 out of 0 found this helpful
Have more questions? Submit a request