Customers with a CPI Smart Pay agreement: Once you’ve paid off your Smart Pay equipment balance and your account is in good standing, you will be eligible for month-to-month monitoring services.
Customers who signed up for service prior to July 17, 2018: Please reference your monitoring agreement for specific terms. An early termination charge may apply depending on the months of the agreement fulfilled. Contact a CPI customer service representative for details at 800-948-7133.
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