Customer Care

What is a “radio modem network failure”?

What is a “radio modem network failure”?

CPI Security -

Your system may have lost communication with the Cellular network provider. Usually this will update itself once the cellular communication has restored. The system will retest itself every 4 hours. You may also test the system yourself to verify communication. If the system hasn’t cleared itself within a day service is needed for your system.

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