Customer Care

I don’t remember my User Name or Password

I don’t remember my User Name or Password

CPI Security -

If you forgot your user name click on the ‘login help?’ link.

  • For User Name, enter your email address and your user name will be emailed to you.
  • For Password, enter your user name, you will then have to answer your security questions. If you do not remember the answer to your security question contact CPI technical Support at 1.800.948.7133 ext 6280 to reset your password.
Have more questions? Submit a request

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