Customer Care

Relocation Program

Relocation Program

CPI Security -

If moving within CPI service area:

CPI will install a security system at the new location based on the current promotional offering. Additional devices beyond those included in the offer may be purchased. An additional fee will be charged if the customer has satisfied less than 24 months.

A default fee of 75% of the remaining agreement (Contract Termination Charge) will be assessed for the remainder of contract terms if customer does not keep CPI at their new location if contract terms have not been fulfilled.

If moving outside of CPI service area:

If the new homeowners at the customer’s residence elect to sign with CPI, the customer is absolved from the remainder of agreement.  Otherwise, the customer will be charged a Contract Termination Charge of 75% of the remaining agreement if contract terms have not been fulfilled.

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