Customer Care

Why does my keypad show a ‘supervisory’ condition?

Why does my keypad show a ‘supervisory’ condition?

CPI Security -

Your system sends a test signal regularly to every device on your system. If the system does not receive a response from the device, a “supervisory” condition is created. If the device that did not reply is wireless, this is usually due to a low or dead battery in that device.

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