Customer Care

When I arm my system to Away, why does it revert back to the Stay Mode?

When I arm my system to Away, why does it revert back to the Stay Mode?

CPI Security -

From the keypad on the S1/R2/E3 system, when arming to Away, the system expects you to leave the home. If it does not have a door designated as an entry door opened and closed during the arming period, it will revert back to the Stay mode to prevent false alarms from your motion sensor.  Arming from inTouch or key-fob will not create this scenario.  

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